All artworks and products are shipped directly from my studio. Each piece is handled with care and packaged securely to ensure it reaches you safely.

Processing Times

• Orders are prepared and dispatched within 2–5 business days.

Shipping Methods

• All orders are shipped with tracked delivery.
• You will receive a tracking number by email once your order has been dispatched.

Delivery Times

Delivery times vary by location:

• Europe: 3–10 business days
• International: 7–14 business days

Please note that delivery times may vary due to customs or postal delays beyond my control.

Customs & Duties

International buyers are responsible for any customs fees or import taxes that may apply.

Shipping Issues

If your order arrives damaged, please contact me within 7 days with photos of the packaging and item, and I will arrange a replacement, refund, or solution.

I want every collector to be happy with their purchase.

If something isn’t right, please reach out.

Returns

• Prints, products, and non-original items may be returned within 14 days of delivery.
• Items must be in their original condition and packaging.
• Return shipping costs are the buyer’s responsibility unless the item arrived damaged.

Original Artworks

Original pieces are final sale, except in cases of damage during delivery.

Incorrect or Damaged Orders

If an item arrives damaged or incorrect, please contact me within 7 days with photos, and I will resolve the issue promptly.

Refunds

Refunds are issued once the returned item has been received and inspected.

Please allow 5–10 business days for the refund to appear on your original payment method.

Your security is important. Payments on this website are processed through trusted third-party providers such as PayPal and Stripe.

Payment Methods

• Credit and debit cards
• PayPal
• Any additional payment options displayed at checkout

Security

• All transactions are encrypted.
• Your card details are never stored on this website.
• This site uses SSL encryption to protect your information.

This policy explains how your personal information is collected and used when you visit or make a purchase from this website.

Information I Collect

I may collect:

• Name
• Shipping address
• Email address
• Payment details (processed securely by Stripe/PayPal — never stored here)
• Order information

How Your Information Is Used

• To process and ship your order
• To communicate with you about your purchase
• To improve the website experience
• To comply with legal obligations

Sharing Your Information

Your information is only shared with essential service providers:

• Payment processors
• Shipping carriers
• I never sell or rent your personal information.

Data Storage

Order information is retained for legal and accounting purposes.

You may request deletion of non-essential data at any time.

By using this website, you agree to the following terms.

Products

I aim to display artworks and products as accurately as possible, but colours may vary slightly due to screen differences.

Pricing

Prices may change without notice.

Once an order is placed, the price is final.

Intellectual Property

All artworks, photographs, and content on this website are copyright © Peter Pitout.

You may not reproduce or use images without written permission.

Orders

I reserve the right to refuse or cancel an order if necessary (e.g., stock issues, suspicious activity, etc.).

Limitation of Liability

I am not responsible for delays caused by postal services, customs, or circumstances beyond my control.

This website may use cookies to:

• Improve browsing experience
• Remember your preferences
• Analyze website traffic

You can disable cookies in your browser at any time.

Original artworks and fine art prints on peterpitout.com are created by Peter Pitout and remain protected under international copyright law.

Purchasing an artwork—whether an original piece or a reproduction print—grants you ownership of the physical object, not the intellectual property. All rights to reproduce, distribute, or create derivative works remain with the artist unless explicitly transferred in writing.

Colors may vary slightly from what you see on screen due to monitor calibration, lighting, and device settings. Sizes and materials are described as accurately as possible; minor variations may occur as part of the artisanal nature of the work.

All artworks are handled, packaged, and shipped with care. Peter Pitout is not responsible for delays caused by the postal service or customs, though every reasonable effort will be made to assist with tracking or resolving issues.

By purchasing from this shop, you acknowledge and accept these terms.